We take customers' feedback very seriously and we enjoy reading post-trip emails. The compliments are what drive us forward and the complain helps us perfect our services. This is what our guests have been telling us about their trip booked on our website. Read the reviews and check the gallery - you will know better about us than anything else.
Hi Cindy!
We had a great bonding with my family for almost 6 days.
Tirant Hotel is nice, staff were very curteous. Location is definitely a big plus. However, their breakfast is the same feom day 1 til our last day there. They should have at least change the selection and add some variety. Other than done, everything is good.
Estellar Cruise is the best experience we have. The food was awesome! If only I could extend another day on that cruise, I would! The service is beyond our expectation. Awesome experience and our tummy is always full - feom breakfast til dinner. And the price for drinks isnt that bad at all.
Our driver for the entire trip is super nice as well. Our tour guide during our first day is very knowledgeable, she gave us some tips where to have massage, where to eat etc. But unfortunately, I wasnt able to say 'thank you' to her because we were not informed that the cyclo ride will direct us to our hotel already. I also didnt get her name, too bad.
Overall, we had an unforgettable experience. My friends have already contacted me and asked me about my experience i Hanoi. I have shared with them your contact details because they are also planning to visit Hanoi in April.
Thank you so much Cindy for all the help. Please do let me know if you're planning to visit my country. Id be glad to help you and show you around. Til next time!
Both the cruise tour and the city tour went great. Could not recommend more about this trip.
Great trip, friendly guide, very happy with the city tour.
Hello Cindy,
I like to thank you Cindy for the excellent guides you provided both in Hanoi and Ho Chi Minh city. Nhung was very patient with us and explained the walk of the city well.
My wife and me enjoyed Ha long bay the best. An experience you should recommend every tourist coming to vietnam. Hanoi was such a family centric and laid back city that it warms your heart. Ho Chi Minh city was lovely due to its French architecture and night life which we thoroughly enjoyed. My wife and me never made it back to the hotel before 3 am every day.
Will keep in touch and hopefully convince a few of my friends to make the trip to vietnam.
Regards
Raj Sureka
We are in airport now. Just want to thank you for your fine arrangements through out the trip, everyone are happy especially with Meracus hotel staffs and services
Specially want to thank Ms.Hanh our city tour guide she is very accommodative and extremely kind and patience, everyone like her very much. Thank you for the coffee treat too it was really fantastic. We are more than happy to recommend your service to others. I will give you our best review in Tripadvisor and in your company website. Please email your customer comment link to me if you can. A BIG THANK YOU TO ALL OF YOU!!!
Hi Cindy!
We had a great bonding with my family for almost 6 days.
Tirant Hotel is nice, staff were very curteous. Location is definitely a big plus. However, their breakfast is the same feom day 1 til our last day there. They should have at least change the selection and add some variety. Other than done, everything is good.
Estellar Cruise is the best experience we have. The food was awesome! If only I could extend another day on that cruise, I would! The service is beyond our expectation. Awesome experience and our tummy is always full - feom breakfast til dinner. And the price for drinks isnt that bad at all.
Our driver for the entire trip is super nice as well. Our tour guide during our first day is very knowledgeable, she gave us some tips where to have massage, where to eat etc. But unfortunately, I wasnt able to say 'thank you' to her because we were not informed that the cyclo ride will direct us to our hotel already. I also didnt get her name, too bad.
Overall, we had an unforgettable experience. My friends have already contacted me and asked me about my experience i Hanoi. I have shared with them your contact details because they are also planning to visit Hanoi in April.
Thank you so much Cindy for all the help. Please do let me know if you're planning to visit my country. Id be glad to help you and show you around. Til next time!
Both the cruise tour and the city tour went great. Could not recommend more about this trip.
Great trip, friendly guide, very happy with the city tour.
Hello Cindy,
I like to thank you Cindy for the excellent guides you provided both in Hanoi and Ho Chi Minh city. Nhung was very patient with us and explained the walk of the city well.
My wife and me enjoyed Ha long bay the best. An experience you should recommend every tourist coming to vietnam. Hanoi was such a family centric and laid back city that it warms your heart. Ho Chi Minh city was lovely due to its French architecture and night life which we thoroughly enjoyed. My wife and me never made it back to the hotel before 3 am every day.
Will keep in touch and hopefully convince a few of my friends to make the trip to vietnam.
Regards
Raj Sureka
We are in airport now. Just want to thank you for your fine arrangements through out the trip, everyone are happy especially with Meracus hotel staffs and services
Specially want to thank Ms.Hanh our city tour guide she is very accommodative and extremely kind and patience, everyone like her very much. Thank you for the coffee treat too it was really fantastic. We are more than happy to recommend your service to others. I will give you our best review in Tripadvisor and in your company website. Please email your customer comment link to me if you can. A BIG THANK YOU TO ALL OF YOU!!!
